April 18th, 2012
State Farm and two smaller Northwest- based auto insurers continue to be among the best at taking care
of their customers after an accident. And some of the other larger, best- known insurers ? including GEICO,
Allstate, Farmers Insurance and Safeco ? are among the worst.
Tags: Allstate, auto, auto insurers, farm, farmers insurance, northwest, safeco, State
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April 18th, 2012
Maryland' Vehicle Refinishing Regulation officially became effective April 16, 2012, and can be found
on the Maryland Division of State Documents website.
Tags: April, Maryland, maryland division, Refinishing, regulation, state documents, vehicle
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April 18th, 2012
The Certified Automotive Parts Association (CAPA) elected Bill DeGrocco of GEICO Insurance to its
board of directors. GEICO was one of the original founders of CAPA 25 years ago.
Tags: Automotive, automotive parts, Bill DeGrocco, board of directors, CAPA, Certified, founders, GEICO, insurance
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April 18th, 2012
Valeo Service USA, Valeo's aftermarket division, has launched a technical support web chat feature on
its www.valeoserviceusa.com website. Site visitors now have access to the company?s technical support
specialists, who are available Monday through Friday from 8 a.m. to 6 p.m. (EST) to answer technical questions from
all aftermarket customer levels.
Tags: amp nbsp, technical support specialists, technical support web, valeo service
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April 18th, 2012
Most car owners know that they need to change their vehicle?s oil and filter periodically, even though
they may not always follow the original equipment manufacturer?s (OEM) recommended schedule. The type of oil their
car needs is usually easy to figure out. It is specified in the owner?s manual, which will indicate both the
quality and viscosity (thickness) of the recommended engine oil.
Tags: car owners, engine oil, original equipment manufacturer, viscosity
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April 18th, 2012
In the latest of its ?Special Report? series addressing aftermarket replacement parts quality, the
Automotive Aftermarket Suppliers Association (AASA) examines the many processes and services which accompany
quality products in, ?What Else Is in the Box? Beyond Aftermarket Replacement Parts.?
Tags: AASA, aftermarket suppliers, replacement parts, suppliers association
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April 17th, 2012
Customer satisfaction with the auto claims experience declined for the first time in three calendar
quarters, according to the J.D. Power and Associates 2012 U.S. Auto Claims Satisfaction Study Wave 2 released
today.
Tags: auto claims, calendar quarters, satisfaction study, u s auto
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April 17th, 2012
AkzoNobel Automotive & Aerospace Coatings Americas (A&AC) is putting the final
touches on its 2012 North American Independent Distributor Conference to be held April 24-26, at the Boca Raton
Resort & Club in Boca Raton, Fla.
Tags: aerospace coatings, akzonobel, amp, amp ac, Boca, boca raton fla, boca raton resort, Fla., North American, Raton
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April 17th, 2012
The demand for automotive heating, ventilating and air conditioning (HVAC) replacement parts is
affected significantly by seasonal variations. With mild winters during 2011-12, the demand for heating components,
particularly heater cores, dwindled as the number of vehicles brought in for regular HVAC maintenance declined.
Many installers and repair shops estimate that sales declined by as much as 15-25 percent simply because the parts
either lasted longer or provided just the adequate amount of heating that vehicle occupants desired.
Tags: Air, demand, heater cores, Heating, HVAC, hvac maintenance, seasonal variations, vehicle occupants
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April 17th, 2012
TopTech Finder has partnered with Vale Training Solutions to give repairers an easy way to find Vale
certified paintless dent repair (PDR) technicians by looking for the Vale logo on technician profiles. Repairers
can now use TopTech Finder (www.toptechfinder.com) to find trusted technicians for repairs and lower cycle
times.
Tags: Dent, Finder, paintless dent repair, profiles, TopTech, training solutions, Vale, Vale Training, way
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